Last Updated: January 2024

At POC || Leki || Head Shop (operating from skiapparelsoffer.com), we recognize that our community of dedicated skiers and racers values not only peak performance equipment but also trust and security in all their interactions with us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website, make purchases, or interact with our services.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to your privacy.

1. Information We Collect

To provide you with a seamless shopping experience for premium ski racing and backcountry equipment, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or make a purchase.
  • Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through our secure, encrypted payment gateways. We do not store full credit card numbers on our servers.
  • Transaction Data: Details about products you purchase, such as Race Skis, Outerwear, or Ski Body Armor, and your order history.
  • Technical Data: IP address, browser type, device information, and pages visited on our site.
  • Communication Data: Records of correspondence if you contact our customer service team at [email protected].

2. How We Use Your Information

We use your data with the same precision and care that goes into crafting the equipment we sell:

  • To process and fulfill your orders for products like Helmets & Goggles, Race Suits, or Ski Poles.
  • To provide customer support and respond to inquiries from competitive racers and backcountry adventurers.
  • To improve our website, product offerings, and customer experience based on your interactions.
  • To send transactional emails (order confirmations, shipping updates) and, with your consent, marketing communications about new gear and promotions.
  • To prevent fraud and enhance the security of our website and services.

3. Data Sharing and Disclosure

We treat your data with the same reliability we build into every product from top brands like POC, Leki, and Head:

  • Service Providers: We share information with trusted third parties who assist in payment processing (e.g., credit card processors, PayPal), shipping, and IT services. These partners are bound by confidentiality agreements.
  • Legal Compliance: We may disclose information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger or sale, customer data may be transferred to the new owners, who will continue to protect your privacy.
  • Global Operations: As we ship globally (excluding Asia and select remote regions), data may be processed in the US or other countries with adequate data protection measures.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority. We implement advanced encryption technology and security protocols to protect your data:

  • All payment transactions are processed through secure, encrypted gateways.
  • Personal data is stored on secure servers with limited access.
  • We regularly review and update our security practices to guard against unauthorized access, alteration, or destruction of your information.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your login details.

5. Your Rights

As a valued member of our skiing community, you have the right to:

  • Access, update, or delete your personal information stored in your account.
  • Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.
  • Request a copy of your data or restrict its processing, subject to applicable laws.
  • Withdraw consent for data processing where consent is the basis for processing.

To exercise these rights, contact us at [email protected]. We will respond to all legitimate requests promptly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality, such as adding items to your cart and processing payments.
  • Analytical Cookies: Help us understand how visitors use our site (e.g., which products like Gloves & Mittens or Base Layers are popular) so we can improve our service.
  • Marketing Cookies: Used to display relevant ads about ski equipment on other platforms.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to our customer service team—composed of passionate skiers themselves—at:

Email: [email protected]

Address: 840 Inglewood Dr, West Sacramento, US 95605

Gear Up. Push Limits. Conquer the Slopes—with Privacy as Secure as Your Run.